In the span of 2 years, Vancouver has almost doubled its number of steakhouse franchises. What was once just Hy’s, Gotham’s, Black & Blue, and The Keg, added The Victor to the list, and now Elisa in late 2018. To celebrate Valentine’s Day a couple of weeks ago, I made a reservation at this new steakhouse ready to empty my wallet for the full Elisa experience which I’m ready to share with you all today.

Admittedly, the food at Elisa is not mind-blowingly good. After stops at The Victor and Hy’s though, I can confirm the service at Elisa is a notch above the rest. Here’s the story:

The A5 steak was not a part of our original order. As we neared finishing our food, we asked our server if we could add the 2oz A5 to which she obliged and asked if we wanted fresh personal plates for the new steak. We said no. She nodded and went off.

In the span of time it took for us to receive our 2oz A5 steak, no fewer than five Elisa staff attempted to clear away our existing personal plates. Some asked if we wanted them gone while some made a move before we stopped them, but this was a great feeling to feel so loved. It also signals an understanding amongst the Elisa team that they’re working together regardless of the tables they’re actually serving.

Eventually, Elisa staff stopped trying to take our ribeye-stained plates away, and the A5 steak arrived. It took around 30 minutes for it to arrive, and I can only imagine that’s because few people intentionally order 2 ounces of steak and we had to wait for a similar order to produce a 2oz leftover cut for our order to go through.

The rest of the night went swimmingly too. Our waters were constantly topped up and our primary server was never too far away. Food came out in a reasonable amount of time despite it being a packed pre-Valentine’s Day dinner.